Terms and Conditions

Welcome to Webmotech. By using our website or purchasing our services, you agree to the terms listed below. Please read them carefully.

1. About Us

Webmotech (Pvt) Ltd is a software development company that provides services such as web development, mobile app development, and digital solutions. Our services may include custom-built systems, mobile applications, eCommerce platforms, and subscription-based software. 

2. Acceptance of Terms

By using this website or buying any of our services, you agree to follow these Terms and Conditions. If you don’t agree with any part of them, please don’t use our services. 

3. Service Use

  • You agree to use our services only for legal and ethical purposes.
  • You cannot use our services for activities that are harmful, fraudulent, or violate any laws.
  • You are responsible for any information you provide to us and for keeping your login details secure (if you have an account with us). 

4. Payments

  • All prices are clearly mentioned on our proposals or invoices.
  • Payments must be made through the agreed method (bank transfer, card, etc.).
  • For custom projects, a payment schedule will be shared and followed. 

    5. Delivery

    • For custom development projects, we follow the timelines agreed upon in the project proposal.
    • You will receive regular updates and preview versions (if applicable).
    • Final delivery happens once you approve the project during the testing phase. 

    6. Refund Policy (Included in Terms and Conditions) 

    We aim to deliver high-quality software and solutions. However, we understand that sometimes things don’t go as planned. This section explains when and how refunds may be issued:

    a. When You Can Request a Refund:

    • If the delivered product does not meet the main agreed-upon features or scope in the approved proposal.
    • If we fail to deliver the project and you have made an advance payment.
    • If the work was not started at all after your payment and you want to cancel the project. 

    b. When You Can Request a Refund:

    • If you change your mind after we start working on the project.
    • If you delay the project by not giving us the required materials or feedback.
    • If the delay or issue is caused by third-party services or tools outside our control.
    • If the project is already more than 50% completed, based on the agreed scope.  

    c. Refund Process:

    • You must submit a refund request in writing (by email to support@webmotech.com) within 15 days after the issue arises.
    • We will review the request and investigate the case within 7 working days.
    • If approved, we will process the refund within 14 days to the original payment method.
    • Refunds may be full or partial, depending on the stage of development and work completed. 

    d. Important Notes:

    • Any third-party costs (like domain names, hosting, third-party tools/licenses) are non-refundable.
    • Refunds will only be processed after both parties agree in writing to terminate the project.  

    7. Intellectual Property

    • All software, code, designs, and other work done by Webmotech remain our property until full payment is received.
    • After full payment, you receive full rights to use the project or software as per the agreed terms.  

    8. Limitation of Liability

    • We try to deliver the best service, but we are not responsible for losses caused by events outside our control (such as server issues, third-party software bugs, or internet downtime).
    • We are not responsible for any financial losses caused by your misuse of our system or services. 

    9. Changes to Terms

    We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and we recommend checking back often.